Retail Manager
Level 4
Retail managers are responsible for delivering sales targets and a positive experience to customers that will encourage repeat custom and loyalty to the brand / business. It is a diverse role that includes leading and developing a team to achieve business objectives and work with a wide range of people, requiring excellent communication skills. Maximising income and minimising wastage are essential to the job and therefore individuals must develop a sound understanding of business and people management principles to support the achievement of the vision and objectives of the business. Retail managers champion the way for personal development, training and continuous improvement, encouraging their team to develop their own skills and abilities to enhance business performance and productivity.
Units within this qualification include:
Understanding the key drivers of the customer journey
Plan, analyse and evaluate own business area
Understanding the key drivers of profitable retail performance
Understanding leadership styles, motivational theories and techniques
Recruiting, retaining and developing staff
Understand the business market position and marketing plan
Effective communication skills
Understanding the business’ sales patterns and targets
Product ranges, brand development, promotions and trends
The influences of merchandising on sales
Managing effective stock control
Using technology to achieve effective and efficient retail operations
Environmental, legislative, corporate, data protection and social responsibility within retail
Understand the business policies on diversity and equal opportunities
Contact Us:
02380 016 555
enquiries@datrainingandconsultancy.co.uk
Contact Us
Wessex House, Upper Market Street, Eastleigh, Hampshire, SO50 9FD
02380 016 555
enquiries@datrainingandconsultancy.co.uk
Visit our social media accounts