Apprenticeships
Business Administration Level 2
Funded nationally, recognised qualification, suitable job roles include:
- Administrator
- Receptionist
- Business Support officer
- Personal Assistant
- Office Executive
- Office Supervisor
This qualification incorporates English, Maths and ICT functional skills.
Business Administration Level 4
Funded nationally, recognised qualification, suitable job roles include:
- Executive Assistant
- Office Manager
- Programme Manager
- Product Manager
- Business Development Manager
- Executive Assistant
- Stakeholder Relationship Manager
Customer Service
Funded nationally, recognised qualification, suitable job roles include:
- Customer Service Advisor, Supervisor, Team Leader or Customer Service Operator
- Customer Relationship Manager
- Call Centre Advisor
- Help Desk Operative
- Service Agent
- Client Services Officer
- Events Co-ordinator
This qualification incorporates English and Maths functional skills.
Housing
Funded nationally, recognised qualification, suitable job roles include:
- Housing Management
- Anti-social behaviour in housing
- Lettings
- Revenues
- Resident Involvement
- Customer Service
- Repairs and Maintenance
- Sheltered Housing, Supported Housing
This qualification incorporates English, Maths and ICT functional skills for Level 2 and English and Maths for Level 3.
Information Communication & Technology
Funded nationally, recognised qualification, suitable job roles include:
- Business Analyst
- Computer Hardware Engineer
- Computer Service Technician
- Internet/Web Professional
- IT Product Developer
- IT Technical Sales Specialist
- IT Trainer
- Telecommunications Technician
This qualification incorporates English, Maths and ICT functional skills.
Marketing
Funded nationally, recognised qualification, suitable job roles include:
- Market Researcher
- Marketing Assistant
- Event Co-ordinator/Manager
- Marketing Co-ordinator
- Adversting Officer
- Marketing Executive
- Social Media and Digital Marketing Co-ordinator
This qualification incorporates functional skills in English, Maths and ICT.
Digital Marketing
Funded nationally, recognised qualification, suitable job roles include:
- Search Engine Optimisation Assistant
- Acquisition Assistant
- Email Campaign Assistant
- Online Marketing coordinator
- Search Marketing Assistant
- Display Marketing Assistant
- Content Marketing Assistant
- eCommerce Assistant
- Mobile Marketing Assistant
- Website Content Manager
- Web Design Assistant
- Video Marketing Production Assistant
This qualification incorporates English, Maths and ICT functional skills.
Team Leading & Management
Funded nationally, recognised qualification, suitable job roles include:
- Team Leader
- Section Leader
- Trainee Supervisor
- Call Centre Team Manager or Supervisor
- Section, Line, Assistant, or Trainee Manager role
- Senior Supervisor
- Junior Non Commissioned Officer
This qualification incorporates English, Maths and ICT functional skills.
Higher Management
Funded nationally, recognised qualification, suitable job roles include:
- Department Manager
- Area Manager
- Business Manager
- Section or line Manager
- Senior Manager
- Quality Manager
- Director